General Questions
- What flooring services does MI Floor Covering offer?
We specialize in carpet installation, tile installation, vinyl flooring, floor repair, and complete floor restoration services. - Are you licensed and insured?
Yes, we’re fully licensed and insured for all flooring services in Washington state. - How long have you been in business?
We’ve been serving Mercer Island and surrounding areas since [YEAR]. - What areas do you serve?
We cover Mercer Island, Bellevue, Renton, Lynnwood, Auburn, and nearby communities. - Do you offer free estimates?
Yes, we provide complimentary, no-obligation estimates for all our services.
Carpet Installation
- How long does carpet installation typically take?
Most residential carpet installations are completed within 1-2 days depending on room size. - What types of carpet do you install?
We install all varieties including plush, Berber, frieze, and commercial-grade carpets. - Can you remove and dispose of my old carpet?
Yes, we include professional removal and eco-friendly disposal of old carpeting. - Will you move my furniture during installation?
We’ll move standard furniture, but recommend removing fragile/valuable items beforehand. - How soon can you install new carpet after I order?
Typically within 3-7 business days depending on material availability.
Tile Installation
- What tile materials can you install?
We expertly install ceramic, porcelain, natural stone, glass, and mosaic tiles. - Do you provide tile sealing services?
Yes, we recommend and apply professional-grade sealants for all natural stone tiles. - Can you match my existing tile pattern?
We’ll make every effort to source matching tiles and recreate patterns. - How long should I wait to use my shower after new tile installation?
We recommend 48-72 hours before light use, and 1 week for full use. - What’s your grout selection process?
We’ll help you choose the right color and type (sanded/unsanded) for your project.
Vinyl Flooring
- What types of vinyl flooring do you install?
We handle sheet vinyl, luxury vinyl plank (LVP), and luxury vinyl tile (LVT). - Is vinyl flooring suitable for bathrooms?
Yes, waterproof vinyl options are perfect for bathrooms and kitchens. - How durable is luxury vinyl plank flooring?
Modern LVP can last 10-20 years with proper care and maintenance. - Can you install vinyl over existing flooring?
In many cases yes, depending on the condition of the current floor. - What’s the difference between glue-down and click-lock vinyl?
We’ll explain the pros/cons of each method during your consultation.
Floor Repair
- What types of floor damage can you repair?
We fix squeaks, warping, water damage, cracks, and surface imperfections. - Can you repair just one damaged floorboard?
Yes, we can often replace individual boards while matching existing flooring. - How do you fix squeaky hardwood floors?
We use specialized techniques including screw-downs and lubricants depending on the cause. - Will repaired areas look noticeable?
Our color-matching and blending techniques minimize visible repairs. - Can you repair water-damaged subfloors?
Yes, we assess and repair both surface flooring and subfloor structures.
Maintenance & Care
- How often should I have my hardwood floors refinished?
Typically every 7-10 years depending on foot traffic and wear. - What’s the best way to clean luxury vinyl floors?
Damp mop with pH-neutral cleaner; avoid waxes and harsh chemicals. - How can I protect my new carpet investment?
We recommend professional cleaning every 12-18 months and using walk-off mats. - Do you offer floor maintenance programs?
Yes, we provide customized maintenance plans for all flooring types. - What causes tile to crack and how can I prevent it?
Improper installation and subfloor issues are common causes we can address.
Process & Timeline
- What’s your typical project timeline from estimate to completion?
Most projects are completed within 2-3 weeks from measurement to final installation. - Do I need to be home during installation?
We recommend an adult be present at start/finish, but don’t require constant supervision. - How disruptive is flooring installation?
We contain work areas and minimize disruption, but some noise/dust is inevitable. - What preparations should I make before installers arrive?
Clear the work area, remove fragile items, and plan for pet/child safety. - Do you handle permits if needed?
Yes, we secure all necessary permits for your flooring project.
Materials & Selection
- Where do you source your flooring materials?
We work with top manufacturers and local suppliers for quality products. - Can I purchase materials through you?
Yes, we offer complete supply-and-install services with wholesale pricing. - How do I choose between carpet, vinyl, and tile?
We’ll guide you based on your lifestyle, budget, and room functionality. - What flooring is best for pets?
Luxury vinyl and certain carpet types are most pet-friendly options. - Which floors are best for high-moisture areas?
Porcelain tile, luxury vinyl, and certain engineered woods perform best.
Pricing & Payments
- What factors affect flooring installation costs?
Material choice, square footage, subfloor condition, and pattern complexity. - Do you offer financing options?
Yes, we work with several financing partners to offer payment plans. - Are there seasonal discounts available?
We occasionally run promotions – ask about current specials when you call. - What’s your payment policy?
We typically require a deposit with balance due upon completion. - Can you work within my budget constraints?
Absolutely – we’ll suggest suitable options at various price points.
Guarantees & Follow-up
- Do you offer warranties on your work?
Yes, we provide warranties on both materials and labor. - What if I notice an issue after installation?
Contact us immediately – we stand behind our work and will address concerns. - Do you provide after-installation care instructions?
Yes, detailed care guides are provided for all flooring types. - Will you come back to inspect the floors after installation?
We offer complimentary 30-day follow-up inspections upon request. - How do I schedule maintenance after installation?
Call our office or use our online scheduling system for any service needs.
Have more questions?
Call us at (206) 227-7094 or email myrfors@msn.com – we’re happy to help with any flooring concerns!